PSL88 Privacy Policy — How We Collect, Use and Protect Your Data

This Privacy Policy applies to all personal data collected and processed by psl88 in connection with the psl88.onl website, the Android mobile app and all services and features available through these platforms. By registering an account or using the psl88 platform, you acknowledge that you have read and understood how your data is handled as described in this policy.

This policy applies to all players registered from Pakistan, including those who access the platform via desktop browser, mobile browser or the psl88 Android app. It covers data collected during registration, during gameplay, during deposits and withdrawals, and during any contact with psl88 support.

psl88 collects the following categories of personal information:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health information unless specifically required for responsible gaming purposes with your explicit consent.

psl88 collects your data through the following means:

• Direct input: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, or contacting support.
• Automated collection: Technical and usage data collected automatically when you access psl88.onl or the Android app, including IP address, device information and navigation behaviour within the platform.
• Payment processors: Confirmation data from JazzCash, Easypaisa, Raast and bank transfer systems when a transaction is completed. Full payment credentials are handled by the payment processor and are not transmitted to psl88 servers.
• Cookies and tracking technologies: Session data, preference data and analytics data collected through cookies placed by the psl88 platform. See the Cookies section below for full details.
• Third-party game providers: Aggregated gameplay data from integrated casino and sports betting providers, used for account crediting, dispute resolution and platform analytics.

psl88 uses your personal data for the following purposes:

• Account management: Creating and maintaining your account, verifying your identity, processing login authentication and managing account settings.
• Payment processing: Processing PKR deposits and withdrawals through supported methods, confirming transaction completion and maintaining financial records.
• Platform security: Detecting fraud, preventing money laundering, identifying duplicate accounts and monitoring for prohibited activity.
• Customer support: Responding to queries, resolving disputes and maintaining records of support interactions for quality and accountability purposes.
• Responsible gaming: Monitoring usage patterns that may indicate problem gambling, applying deposit limits or cooling-off periods you request, and enabling self-exclusion tools.
• Platform improvement: Analysing how players use the platform to improve features, fix technical issues and optimise performance on Pakistani mobile networks.
• Marketing (with consent): Sending promotional messages about bonuses, new games or platform features. This only applies if you have opted in to marketing communications. You may opt out at any time.

All financial transactions on psl88 are processed in PKR through third-party payment processors including JazzCash, Easypaisa, Raast and bank transfer networks. The following applies to your financial data:

• psl88 does not store your full JazzCash or Easypaisa account credentials. Payments are authenticated through the respective payment provider's own secure systems.
• Bank account numbers used for bank transfers are stored in encrypted form and are only accessible to the payments team for the purpose of processing withdrawals.
• Transaction amounts, dates and method types are stored in your account transaction history and are accessible to you in your account area.
• Financial records are retained as required for fraud prevention, dispute resolution and standard accounting purposes.

psl88 does not sell your personal data to any third party. We share data only in the following limited circumstances:

• Payment processors: Transaction data is shared with JazzCash, Easypaisa, Raast and banking partners to the extent required to process your deposits and withdrawals.
• Game providers: Gameplay data is shared with integrated game studios and sports data providers to facilitate game results, crediting and dispute resolution.
• Identity verification services: Where identity verification is required, your document data may be shared with a verification provider operating under strict data protection obligations.
• Legal and regulatory requirements: Where psl88 is required by law, court order or regulatory process to disclose information, we will comply with that obligation. We will notify you where permitted by law.
• Business transfers: In the event of a merger, acquisition or sale of platform assets, user data may transfer as part of the transaction. Affected users would be notified.

All third parties with whom we share data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared.

psl88 retains your personal data for as long as your account is active and for a reasonable period after account closure to meet legal, financial and compliance obligations.

• Account and identity data is retained for the duration of account activity plus a minimum of five years after closure for fraud prevention and financial compliance purposes.
• Transaction records are retained in line with standard financial record-keeping requirements.
• Support communications are retained for up to two years following the resolution of the relevant matter.
• Technical and usage data collected via cookies and analytics is retained for shorter periods consistent with its operational purpose.

After the applicable retention period, data is securely deleted or anonymised so it can no longer be linked to an individual player.

psl88 uses industry-standard security measures to protect your personal information from unauthorised access, disclosure or misuse:

• All data transmitted between your device and psl88 servers is encrypted using TLS (Transport Layer Security). This applies to both the psl88.onl website and the Android app.
• Account passwords are stored as secure hashed values — not in plain text — so even psl88 staff cannot access your password.
• Access to player data within the psl88 organisation is restricted to staff with a legitimate need and is subject to access logging.
• Payment data is handled through PCI-compliant payment processors. psl88 does not process or store raw card or mobile wallet credentials on our own servers.
• Regular security assessments and monitoring are conducted to identify and address potential vulnerabilities.

While we take these measures seriously, no system connected to the internet is completely immune to security risks. We encourage you to use a strong unique password for your psl88 account and to keep your device software up to date.

psl88 uses cookies and similar technologies on the website and in the mobile app. Here's what they're used for:

• Session cookies: Keep you logged in while you're using the platform. These are temporary and deleted when you close your browser.
• Preference cookies: Remember settings like your preferred language and display options so you don't have to set them each visit.
• Analytics cookies: Collect anonymised data about how players navigate the platform — which pages are visited most, where sessions start and end — to help us improve the user experience.
• Security cookies: Help identify unusual activity patterns that may indicate fraud or account compromise attempts.

You can control or disable cookies through your browser settings. Note that disabling certain cookies — particularly session cookies — may prevent some features of the platform from working correctly, including staying logged in between pages.

The psl88 Android app uses similar local storage mechanisms for session management and preference storage. These are controlled through the app and do not set browser cookies.

As a psl88 player, you have the following rights regarding your personal data. To exercise any of these rights, contact the psl88 support team through your account area.

We will respond to data rights requests within a reasonable period. Some requests may require identity verification before we can action them. Certain data cannot be deleted where we have a legal obligation to retain it — we will explain this if it applies to your request.

psl88 is strictly for adults aged 18 and above. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a minor, the account will be closed and the data deleted promptly.

Age verification may be requested at any point during account use. If you are a parent or guardian and believe a minor has registered an account on psl88 using false information, contact our support team immediately and we will investigate and close the account.

psl88 may update this Privacy Policy from time to time to reflect changes in platform functionality, legal requirements or data handling practices. When material changes are made, we will notify registered players through the platform or via their registered contact details.

The updated policy will always be available at this page with a revised effective date. Continued use of the platform after a policy update constitutes your acceptance of the revised terms. If you have concerns about a change, contact support or request account closure if you no longer wish to use the platform under the updated terms.

If you have questions about this Privacy Policy, want to exercise a data right, or need to report a privacy concern, contact the psl88 support team through the live chat or support email available in your account area.

For privacy-related requests specifically, email [email protected] with the subject line "Privacy Request" and include your registered mobile number or username so we can locate your account. We aim to respond to all privacy requests within 14 days.